Package not delivered to my address

Asked by Katie edwards | 6/14/2023 2:16:07 AM

The tracking is stating my package was delivered but it was delivered to my address. I have never received my order. I want to know how I can get my package. It must have been delivered to another address. Please advise on the exact address it was delivered to. Again, I never received my package.

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1 Answer(s)

Daisy | 6/14/2023 8:21:00 PM Reply

Hi Katie edwards,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. You need to require the seller to give you a solution (refund you or send one again to you) if you couldn't get it at last.

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Hello,

This is the third email I am writing to you because you still do not answer my question.
I ask you which address corresponds to this tracking number LZ596806647CN
Indeed the post office delivered the package but I do not know at which address. I do not know which address I entered when ordering. I think I was wrong "and that I filled in my old address. I'll ask you the question again, what is the address of this tracking number LZ596806647CN?
Do not answer me "at your address" please.
Thank you

Historic:
Hello, We have trouble understanding each other.
What is the destination adress for the tracking number LZ596806647CN?
I'm asking you for an address. What is the recipient's address? you tell me at my address but what is my address? The French post office delivered the package to the address on the delivery slip, but the address does not match with mine.
What is my adress?
Thank you.

What is the destination adress for the tracking number LZ596806647CN? I've already as this question and you answered me i've received it on jan 29 it I not have. I would to know which adress in France you have for this tracking number?

Thanks you for your help

(Hi COTO DAVID,
It was delivered to the mailbox of your address on Jan.29. If you don't receive it, you need to contact La Poste or the seller to reflect the problem and get a solution as soon as possible

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