China Post: 86 10 11185 EMS: 86 10 11183

Package not delivered to my address

|

The tracking is stating my package was delivered but it was delivered to my address. I have never received my order. I want to know how I can get my package. It must have been delivered to another address. Please advise on the exact address it was delivered to. Again, I never received my package.

You may get the answer from the following articles:

1 Answer(s)

user
Hi Katie edwards,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. You need to require the seller to give you a solution (refund you or send one again to you) if you couldn't get it at last.

Related Questions

Package not delivered to my address (1 reply)

The tracking is stating my package was delivered but it was delivered to my address. I have never received my order. I want to know how I can get my package. It must have been delivered to another address. Please advise on the exact address it was delivered to. Again, I never received my package.

destination (1 reply)

Hello,

This is the third email I am writing to you because you still do not answer my question.
I ask you which address corresponds to this tracking number LZ596806647CN
Indeed the post office delivered the package but I do not know at which address. I do not know which address I entered when ordering. I think I was wrong "and that I filled in my old address. I'll ask you the question again, what is the address of this tracking number LZ596806647CN?
Do not answer me "at your address" please.
Thank you

Historic:
Hello, We have trouble understanding each other.
What is the destination adress for the tracking number LZ596806647CN?
I'm asking you for an address. What is the recipient's address? you tell me at my address but what is my address? The French post office delivered the package to the address on the delivery slip, but the address does not match with mine.
What is my adress?
Thank you.

What is the destination adress for the tracking number LZ596806647CN? I've already as this question and you answered me i've received it on jan 29 it I not have. I would to know which adress in France you have for this tracking number?

Thanks you for your help

(Hi COTO DAVID,
It was delivered to the mailbox of your address on Jan.29. If you don't receive it, you need to contact La Poste or the seller to reflect the problem and get a solution as soon as possible

Parcel delivered to complete wrong address (0 reply)

It said my package was in my town then all of a sudden said it was delivered so i went to go check but didn’t find anything. Once i tracked it the address was changed to someone in California when i’m in Indiana!???? my tracking number is AG555497756CN. I’m very annoyed as the package was very expensive and this is very annoying. I don’t know how the address would’ve changed and got delivered to someone who isn’t me. What can you do for me i would like a refund

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!