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package not received

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Hello, I have not received my package, reference: AM461335794CN even though it is written that it is delivered. Can you search and tell me where my package is?
Sincerely

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1 Answer(s)

user
Hi Bouedron Vincent,

We could only see it was delivered on August 31. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM461335794CN
Package status: Successfully received (25 days)
Country: China -> France
2024-08-31 15:06 Les Ponts-de-Cé,Les Ponts, has been submitted【FR】
2024-08-30 10:50 Les Ponts-de-Cé,Les Ponts, delivery service【FR】
2024-08-28 10:50 Les Ponts-de-Cé,Les Ponts, delivery service【FR】
2024-08-26 17:29 ARRIVE AT DISTRIBUTION CE, the express leaves the processing center [FR]
2024-08-24 11:14 ARRIVE AT DISTRIBUTION CE, the express leaves the processing center [FR]
2024-08-23 09:56 Customs clearance completed, returned to overseas warehouse, express delivery leaves the processing center [FR]
2024-08-21 14:50 The board has been dismantled and customs clearance is in progress. Export customs clearance is completed [The board has been dismantled and customs clearance is in progress]
2024-08-17 13:16 The flight has arrived, the pallet is being unpacked, the express has arrived at the processing center, the express has arrived at the [France] customs [the flight has arrived, the pallet is being unpacked, the express has arrived at the processing center], waiting for customs clearance
2024-08-15 08:14 INTERNATIONAL AIRPORT, Departed, Customs clearance completed at destination country [INTERNATIONAL AIRPORT, Departed]
2024-08-13 14:18 The goods have arrived at the port and are waiting for the flight to be arranged. The express has arrived at the customs of the origin [the goods have arrived at the port and are waiting for the flight to be arranged], waiting for customs clearance
2024-08-11 10:15 Goods leave the operation center, express leaves the processing center [Goods leave the operation center]
2024-08-09 14:56 Quanzhou, express delivery leaves the commercial express delivery processing center, express delivery arrives at the processing center [Quanzhou, express delivery leaves the commercial express delivery processing center]
2024-08-07 08:46 Quanzhou, express mail leaves the commercial express handling center, express mail leaves the handling center [Quanzhou, express mail leaves the commercial express handling center]
2024-08-06 18:00 Quanzhou City, the email left [Jinjiang International Sales Department] and is being sent to [Quanzhou City]
2024-08-06 17:58 Quanzhou City, the mail has been sorted at [Jinjiang City International Sales Department] and is ready to be sent out
2024-08-06 17:10 Quanzhou City, China Post has received the mail

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