Package not received
Asked by Fiona |
0
Hi
Your tracking says my parcel was delivered last week.
I have not received the jigsaw puzzles I ordered from Cobble Hill Puzzles over 2 months ago.
Your tracking China Post tracking number: KHY2280640477YQ
Could you please find it.
Thanks
Fiona
Your tracking says my parcel was delivered last week.
I have not received the jigsaw puzzles I ordered from Cobble Hill Puzzles over 2 months ago.
Your tracking China Post tracking number: KHY2280640477YQ
Could you please find it.
Thanks
Fiona
You may get the answer from the following articles:
1 Answer(s)

It's not delivered by China Post. The courier is Zhuhai Kuahaiyou Logistics Co., Ltd. (珠海市跨海邮物流有限公司). Tracking information shows it was delivered on September 21. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.
Tracking Number: KHY2280640477YQ
Package Status: Successfully Signed for (34 days)
Country: China -> Australia
2025-09-21 16:57 Delivered Ocean Shores 2483
2025-09-20 13:31 Out for Delivery Ocean Shores 2483
2025-09-19 09:58 Arrival Mail Processing Center Ocean Shores 2483
2025-09-16 11:32 Customs clearance completed
2025-09-13 10:13 The import customs keep it for inspection
2025-09-10 14:40 Customs clearanceisin progress
2025-09-07 16:49 Arrive at Airport
2025-09-05 15:54 Departure【HK International Airport】
2025-09-02 10:28 Airline received【Hong Kong】
2025-08-31 13:43 Handed over to the carrier for transportation【Hong Kong】
2025-08-29 10:26 The shipment leaves the processing center [Hong Kong]
2025-08-27 10:55 Express delivery arrives at the processing center [Hong Kong]
2025-08-24 09:11 Export customs/release [Shenzhen]
2025-08-21 14:04 parcel leaves processing center [Shenzhen]
2025-08-19 15:30 parcel has been sorted and is ready to be sent [Shenzhen]
2025-08-18 21:06 Shenzhen Processing Center has received it [Shenzhen City]