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Package on hold in customs

Asked by Beardenh | 2/22/2021 9:37:44 AM

I returned an item to the seller. My tracking shows that my item has been on hold in customs for a month now. How do I find out what is going on with my package and when it will be delivered to the recipient?
Recipient info:
Receiver: Sihan Mei
Number:18679503303
Address: 3rd Floor, Area A, Hongzhi Technology Park, Hongying Road No.2, Fenggang Town, Dongguan City, Guangdong Province, 523000, China
USPS tracking number: LH126790224US

2 Answer(s)

Daisy 2/24/2021 12:11:13 AM

Hi Beardenh,

It should be waiting for the seller to declare to the customs now. You'd better contact the seller to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

Daisy 2/24/2021 12:11:23 AM

Hi Beardenh,

It should be waiting for the seller to declare to the customs now. You'd better contact the seller to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

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