Package seems to be stuck in Guangzhou

Asked by KimChi | 6/9/2020 1:12:34 AM

My package is stuck with the status "Guangzhou, arriving at Guangzhou International Center (via transfer)" for about 20 days. What does that mean? is the package lost?

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1 Answer(s)

Daisy 6/9/2020 7:07:36 PM

Hi KimChi,

Due to the coronavirus, packages are processed slowly. The time for it to move again depends on the processing time of China Post. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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