Package sent from China

Asked by LMARISY | 2/22/2023 6:04:28 PM

i ordered an item from an online store and it said it chipped on 1-12-2023 how long do items usually take to reach their destination? im in the USA/FLORIDA and i feel like i got scammed by this "thiosbshop" below is the info i get when i track it.

China Post
- China - No phone - Sync Time: 2023-02-22 19:37:52 (GMT-05:00)
2023-01-12 15:46

Dongguan City, mail leaves the commercial processing center
2023-01-12 15:09

Dongguan City, leave [Dongguan International Company Direct International Business Department], the next stop【Guangshang Center】
2023-01-12 15:07

In Dongguan City, mail arrives at a commercial processing center
2023-01-12 14:50

Dongguan City, [Dongguan International Company Direct International Business Department] has been received, investment officer: Liao Jieyan, telephone: 13712661566

any help on helping to track this would be appreciated the tracking number is "AG387260441CN"

thank you

Luis

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 2/23/2023 8:13:04 PM Reply

Hi LMARISY,

It's not normal for it. You need to contact the seller to refund you in time. If the seller doesn't give you a reply, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Please Call Chinese Customs to inquire about my package. (0 reply)

Dear Daisy,
You replied to my last email that "China Customs don't reply questions about packages to individuals. As the carrier who is in charge of delivering the package in China is China Post, you can only contact China Post to check. " Could China Post please contact China Customs to find out if our package has arrived in China? These are the particulars regarding the package:

Customs Dispatch # UH014194156US, International First Class Mail Service
From: Lee, John M
71 Elwood Avenue
Staten Island, NY 10314, USA
To: Zhang, Zangchuan
1816, C Zuo, Renhe Spring Apartment
Wanxiang South Road, Gaoxin Qu,
Chengdu, Sichuan, 610041, China
China Post may contact Zhang, Zangchuan at Phone #18-408266327 to deliver the package.
I believe the package has arrived in China, as it was on its way to China on November 8, but must be held by China Customs. Please request China Customs to release the package for delivery to Zhang, Zangchuan or return the package to me back to the United States if it cannot be delivered.

Thank you, I appreciate China Post's help in resolving this situation with the package.

John M Lee
Phone: +1-917-806-3199 or Email: [email protected]