Package still in china

Asked by Alvin | 5/28/2020 3:57:59 AM

Hi, My Package has still not been sent to the UK
It has been since 28th February, and it says it has been exported again 8th May 2020
How can my package be located to know exactly where it is?
I know we are in a global pandemic, but 3 months for a parcel? I have been sent many parcels from China since, one via DHL last week and it only took 8 days.
Please locate it and let me know exactly where it is
The tracking number is EB713841635CN

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 5/28/2020 5:27:05 PM Reply

Hi Alvin,

Many packages sent by EMS to UK are delayed due to coronavirus. It should have left China and it's in transit to UK now. If you couldn't receive it before June 15, you'd better contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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Please Call Chinese Customs to inquire about my package. (0 reply)

Dear Daisy,
You replied to my last email that "China Customs don't reply questions about packages to individuals. As the carrier who is in charge of delivering the package in China is China Post, you can only contact China Post to check. " Could China Post please contact China Customs to find out if our package has arrived in China? These are the particulars regarding the package:

Customs Dispatch # UH014194156US, International First Class Mail Service
From: Lee, John M
71 Elwood Avenue
Staten Island, NY 10314, USA
To: Zhang, Zangchuan
1816, C Zuo, Renhe Spring Apartment
Wanxiang South Road, Gaoxin Qu,
Chengdu, Sichuan, 610041, China
China Post may contact Zhang, Zangchuan at Phone #18-408266327 to deliver the package.
I believe the package has arrived in China, as it was on its way to China on November 8, but must be held by China Customs. Please request China Customs to release the package for delivery to Zhang, Zangchuan or return the package to me back to the United States if it cannot be delivered.

Thank you, I appreciate China Post's help in resolving this situation with the package.

John M Lee
Phone: +1-917-806-3199 or Email: [email protected]