Package stuck

Asked by Strawhats | 11/18/2022 12:27:15 PM

Package stuck at handed over to carrier for more than 1 week tracking number:EB776462302CN

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 11/19/2022 1:24:37 AM Reply

Hi Strawhats,

It's delayed due to the serious coronavirus situation in Guangzhou. It was handed over to the carrier for transportation on Nov.11 and takes about 20-40 days to have update showing it arrives in Canada after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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