package stuck

Asked by matiascosentino8 | 1/19/2021 2:43:35 AM

my parcel EV949123000CN has been stuck on flight departure for over a month now (dec 16th) is my parcel lost?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 1/19/2021 7:21:25 PM Reply

Hi matiascosentino8,

Shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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