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package stuck

Asked by matiascosentino8 | 1/19/2021 2:43:35 AM

my parcel EV949123000CN has been stuck on flight departure for over a month now (dec 16th) is my parcel lost?

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1 Answer(s)

Daisy 1/19/2021 7:21:25 PM

Hi matiascosentino8,

Shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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