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Package stuck at "Aircraft entering the port"

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Hi my package is stuck in "Aircraft entering the port". I understand that regular shipments take while, but this is supposed to be an express shipment via EMS (tracking number EB788776379CN)

1 Answer(s)

user
Hi schuschu,

It's delayed. You could require the seller to refund you partially due to the delay of the package.

EB788776379CN:
2023-05-18 21:03 CN,CNCAND, Item forwarded to destination country
2023-05-18 21:01 CN,GZSGJHHJ, Item passed customs-/security check
2023-05-18 20:51 CN,GZSGJHHJ, Item presented to customs/security
2023-05-18 08:39 CN,516000, Item accepted abroad
2023-05-18 03:13 CN, The sender has provided electronic shipment information
2023-05-21 08:50 Aircraft entering the port
2023-05-21 04:30 Airline departure
2023-05-20 06:54 Airline receives
2023-05-20 06:50 Guangzhou City, has been handed over to the carrier for transportation
2023-05-19 03:23 Guangzhou, leave [Guangzhou International Exchange Bureau], next stop【Guangzhou International Exchange Station】 (via transfer)
2023-05-19 03:22 Guangzhou, Arrive at [Guangzhou International Exchange Bureau] (via transfer)
2023-05-18 23:03 Guangzhou City, 【Guangzhou International Exchange Bureau】 has been exported to direct seal
2023-05-18 23:01 Guangzhou City, Export Customs/Release
2023-05-18 22:51 Guangzhou City, sent to export customs
2023-05-18 19:46 Huizhou City, leave [Huizhou Package Workshop], next stop【Guangzhou International Exchange Bureau】
2023-05-18 18:03 Huizhou City, Arrive at 【Huizhou Package Workshop】
2023-05-18 16:39 Huizhou City, Leave [Huizhou Municipal Affairs Customer Investment Department], Next Stop【Guangzhou International】
2023-05-18 10:39 Huizhou City, [Huizhou Municipal Affairs Customer Investment Department] has been received and sent

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