Hi francisco,

It was waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

Number: RT137080849PT
Package status: Expired
Country: Portugal -> China
Destination:
2022-08-20 16:13 Guangzhou City, Customs Clearance
2022-07-24 12:52 Guangzhou City, Customs Clearance
2022-07-23 16:43 Guangzhou City, sent to the import customs
2022-07-13 17:03 Guangzhou City, Leaving 【Guangzhou Jianggao Processing Class】, The next stop 【Guangzhou International Mail Processing Center】 (transit)
2022-07-13 16:01 Guangzhou, Arrive at 【Guangzhou Jianggao Processing Class】 (transit)
2022-07-11 20:03 Tianjin City, Leave [Tianjin Mail Processing Center], next stop [Guangzhou Jianggao Processing Class] (transfer)
2022-07-11 09:23 Tianjin, Arrive at Tianjin Mail Processing Center (via transfer)
2022-07-11 03:21 Beijing, Leave [Beijing Hangyou Terminal Transport Workshop], next stop [Tianjin Mail Processing Center] (transit)
2022-07-10 17:47 Beijing, Arrival at Beijing International Mail Processing Center (transit)
2022-07-10 08:48 In Beijing, mail disinfection and sitting ended
2022-06-29 09:27 In Beijing, in response to local epidemic prevention requirements, mail disinfection and standing
2022-06-21 22:59 Leaving the Overseas Export Exchange Bureau (not yet arriving at China Post)
2022-06-20 16:28 【PT】Received
Origin:
2022-07-24 12:52 Guangzhou, Customer notification sent,
2022-07-23 16:43 Guangzhou, Awaiting for Declarative Procedures,
2022-07-23 16:43 Non-defined location, Reception,
2022-06-29 09:27 Beijing, Customer notification sent,
2022-06-29 09:26 Beijing, International reception,
2022-06-29 09:26 Beijing, Awaiting for Declarative Procedures,
2022-06-21 22:59 Lisboa, International dispatch,
2022-06-20 16:28 Label created. Processing,
2022-06-20 16:28 Loja CTT Pousada de Saramagos, Acceptance by the Post Services,
2022-06-17 14:17 Label created. Processing,

Hello,

Is the package still at customs? im trying to contact the receiver in China to do something about this.

Thank you
Best regards

Hi francisco,

Yes, it's still at the customs now.

hello, can you please confirm if it left customs for delivery?

Thank you

Hi francisco,

It didn't pass the customs. To my experience, it will be back to Portugal.

Number: RT137080849PT
Package status: Expired
Country: Portugal -> China
2022-10-09 14:28 Shanghai, Arrive at Shanghai International Mail Processing Center(via Transfer)
2022-10-08 14:08 Guangzhou, Leave [Guangzhou International Exchange Bureau], next stop [Shanghai International Mail Processing Center] (via transfer)
2022-08-20 16:13 Guangzhou, Customs clearance
2022-07-24 12:52 Guangzhou, Customs clearance
2022-07-23 16:43 Guangzhou, sent to the import customs
2022-07-13 16:01 Guangzhou, Arrive at [Guangzhou Jianggao Processing Class] (via Transfer)
2022-07-11 20:03 Tianjin, leave [Tianjin Mail Processing Center], the next stop [Guangzhou Jianggao Processing Class] (via transfer)
2022-07-11 09:23 Tianjin, Arrive at [Tianjin Mail Processing Center] (via Transfer)
2022-07-11 03:21 Beijing, Leave [Beijing Airmail Terminal Transportation Workshop], next stop [Tianjin Mail Processing Center] (via transfer)
2022-07-10 17:47 Beijing, Arrive at Beijing International Mail Processing Center(via Transfer)
2022-07-10 08:48 Beijing, mail disinfection and static end
2022-06-29 09:27 In Beijing, in response to local epidemic prevention requirements, mail disinfection and stationing
2022-06-21 22:59 Departure from the Overseas Export Exchange Bureau (not yet arrived at China Post)
2022-06-20 16:28 PT has been received