Package stuck at Guangzou international for 30 days!!!

Asked by FrankieG | 12/20/2019 2:08:45 AM

My package is stuck at Guangzhou International since 20-11-2019 (30 days).
I'm affraid my package will never arrive. this is all the information i have right now:

Tracking number: LO492773384CN
Cached time: 2019-12-20 08:07:42 (GMT+01:00)
2019-11-20 06:40
Guangzhou, arriving at Guangzhou International

2019-11-20 04:54
Guangzhou, Guangzhou International has been exported directly sealed

2019-11-19 23:32
Guangzhou City, leaving the International Express Flower Land Bay, the next stop , Guangzhou International

Number: LO492773384CN
Package status: In transit
Country: China -> Netherlands
Destination:

Origin:
2019-11-20 06:40, Guangzhou, arriving at Guangzhou International
2019-11-20 04:54, Guangzhou, Guangzhou International has been exported directly sealed
2019-11-19 23:32, Guangzhou City, leaving the International Express Flower Land Bay, the next stop , Guangzhou International
2019-11-19 23:16, Guangzhou City, "International Express Flower Land Bay Collection Department" has received, agent: Deng Lijia, Tel: 13913913900

can you make things cleare for me?

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1 Answer(s)

Daisy 12/21/2019 4:51:43 AM

Hi FrankieG,

You'd better wait for one or twe weeks more to see if you could receive it. If not, contact the seller to reflect the problem and give you a solution as soon as possible.

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