Package stuck at Shanghai (CP437575975CN)

Asked by Eliza | 5/5/2021 2:41:36 PM

Hi,
My package shows 上海市, 【上海国际邮件处理中心】已出口直封 for over 10 days. Does it mean it’s still processing under China’s custom? Usually the status changes to 到达交换站 just within one day or two. But this package doesn’t move to the next step. What happened with my package? Please help.
Tracking number: CP437575975CN

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Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

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1 Answer(s)

Daisy | 5/5/2021 8:07:35 PM Reply

Hi Eliza,

It's still stuck in Shanghai, China now. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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