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Package stuck at shanghai delivered to air transport

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Hi!
My package is in Shanghai delivered to air transport for 11 days. It's normal?
My tracking code is RE075862477CN
Thanks.

2 Answer(s)

user
Hi José Gomes,

It's in transit to Portugal now. It usually takes about 30-60 days to have update showing it arrives in Portugal after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.
user
I have a package and it is stuck at Shanghai, delivered by airline. What does that mean? Is it stuck in Shanghai or is it waiting for air transportation to the USA? Last update is 7/6/2020 and it said Shanghai, delivered by airline. Please check if you can LS378578885CN. Thank you.

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