Package stuck in Shenzhen international

Asked by Mikel | 12/17/2020 1:40:48 PM

Hello,
Do you have any updates for package RV513928115CN? It has been stucked now about 34 days and any updates are not given. Should I open a dispute in Paypal?

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1 Answer(s)

Daisy 12/21/2020 6:59:32 AM

Hi Mikel,

According to the latest tracking information, it was back to Shenzhen City where the seller is located now on Nov.12. You couldn't get it. Don't wait for more days. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible or open a dispute in Paypal to get refund.

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