China Post: 86 10 11185 EMS: 86 10 11183

Package stuck in ShenZhen RC000650275AM

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Please help to check why my package stuck in Shemzhen.
Tracking number is: RC000650275AM
Thanks

6 Answer(s)

user
Hi Vardan,

Your package may be retained by customs due to tax payable, or any other unspecified reasons. You'd better contact China Post by calling 11183 (then press 8 for English service) in China to ask how to get it.
user
In reply to response:
Please help to check why my package stuck in Shemzhen.
Tracking number is: RC000650275AM

I have send it from Armenia, so I cannot call them with 11183. How else I can contact China Post from Armenia: phone or email.
Thanks
user
Hi Vardan,

Call +86 10 11185 if you are not in China. If you could contact the recipient in China, let him make the call.
user
Thanks a lot.
>>If you could contact the recipient in China, let him make the call.
Trying to do that now :)
user
Sorry, we are only a third party package tracking platform and we couldn't know the recipient's information and contact him for you.
user
I was hoping that you could contact China Post to check package status...
Thanks

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Tracking number is: RC000650275AM
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My package has been stuck at
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Can you help me why it has not been delivered to air transport yet?
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