My package was sent via Air Mail from Guangzhou to Sydney, Australai on the 6th of June and proceeded quickly to 'Airplane Enters Port' by the 12th of June, however it has been stuck there since. It has now been in transit for 42 days, while the sender assured me it would only take 15-20.

He has since contacted China Post and enquired about it's whereabouts and they said to contact my local carrier, Australia Post. They have no record of it leaving China at all and cannot help any further.

Where is my package? And how much longer will I have to wait?

Hello,
My parcel has been in transit for 47 days now, and and the tracking data hasn’t changed in 41 of those days.
The sender has attempted to contact china post, however they had said to contact Australia Post and that it has arrived in Australia.
I have done that and they have no record of the package even leaving china. I’m starting to think the package has been lost and China Post is refusing to admit it.
Are you able to pinpoint to location of my parcel and provide me with an update on its condition and movement.
If not how do I lodge an official complaint about the service?
Thank you.

Hi, my package has been stuck at Shanghai International Mail Exchange Station for a week now, is it in transit or is it just not moving anywhere? If it is transit, when will I get my package? If it is stuck, why and when will it start to deliver to Australia? Seller said it is shipped using EMS service. Tracking ID: EA930222779CN