Daisy 3/19/2020 5:44:35 AM

Hi Sydney,

It's not lost. It left China in early March and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

Lisa 2/9/2021 5:47:26 AM

Hi I’ve sent a package from the UK on the 21 January 2021 and it’s now the 9th of February I’m worried it might be lost as it’s been in transit for 20 days
Tracking number: RN500851134GB

Daisy 2/14/2021 7:55:27 PM

Hi Lisa,

It's at the customs of Zhengzhou now.

Number: RN500851134GB
Package status: In transit
Country: United Kingdom -> China
2021-02-13 04:07 ZHENGHZOU, China, Your item is currently with Customs in the destination country
2021-02-13 01:01 45004400, China, Item received at Sorting Office
2021-02-11 05:43 BEIJING, China, Item has left the overseas International Processing Centre
2021-02-11 01:25 BEIJING, China, Item Received
2021-01-21 07:52 LANGLEY HWDC, Item Leaving the UK
2021-01-21 04:32 LANGLEY HWDC, Item Received by Royal Mail
2021-01-20 18:26 Manchester MC, Item received at
2021-01-19 16:27 Sender preparing item
2021-01-19 16:12 Newton Heath Post Office [M40 2FF], Accepted at Post Office.