Package stuck in zhengzhou

Asked by Tiziano | 6/16/2020 4:07:52 AM

Since the 29th of may my package has been stuck in zhengzhou city, i wanted to ask if there are any problems with it or if its normal.
My tracking number is RE083738635CN
Thank you in advance

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1 Answer(s)

Daisy | 6/19/2020 7:21:39 AM Reply

Hi Tiziano,

It's normal. It was delivered by airline on May 29 and is in transit to Austrlia now. It usually takes about 30-60 days to have update showing it arrives in Austria after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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