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Package Stuck no Information at all

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Hello is there any information about my package for long time i have using this shipping agent gd ems never had any problem before, it always go through day by day, but this one is stuck ? Can you help me ? My tracking number is EV986980752CN

1 Answer(s)

Hi Kable,

According to the latest tracking information, it couldn't pass the customs check and will be returned back. You'd better track it in the following days to see if it will be back to the seller. If so, contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: EV986980752CN
Package status: In transit
Country: China -> Indonesia
2021-07-23 04:49 Guangzhou City, import customs release
2021-07-23 04:48 Guangzhou, sent to the import customs
2021-07-21 04:58 Guangzhou, export customs / retention to be verified
2021-07-20 23:08 Guangzhou City, sent to the export customs
2021-07-20 22:15 Guangzhou City, Arrival at Guangzhou Aviation Center (via)
2021-07-20 19:42 Huizhou City, leave Huizhou Mail Processing Class, next stop Guangzhou Aviation Center
2021-07-20 17:37 Huizhou City, Arriving at Huizhou Mail Processing Class
2021-07-20 17:29 Huizhou City, leave Huizhou City City With the City Business Department, the next stop "Guangzhou International"
2021-07-20 14:03 Huizhou City, Huizhou City With the City Business Department has received and sent, solicitor: Wen Wurong, telephone: 18026470451, affected by the outbreak, overseas postal processing capacity is insufficient

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