Package stuck, The shipment is handed over in bulk final acceptance of the item
Asked by BekimRadhima |
I ordered a package (RU890749919NL) from China to Italy on 28 Nov 2021 and since December it has been stuck in Netherlands with this notification:
"The shipment is handed over in bulk final acceptance of the item to be confirmed"
I contacted Italian post service and they told me the package is still in Netherlands and they don't have additional information, I also contacted postNL and they told me the package is in transit so they don't know why it is stuck, the seller contacted the courier and they say it has arrived destination country but it is not true.
You may get the answer from the following articles:
It hasn't arrived in Italy. It may be lost of delayed due to some reason. You need to contact the seller give you a solution in time.
Package status: Expired
Country: Netherlands -> Italy
2021-12-24 15:35 The shipment is handed over in bulk, final acceptance of goods to be confirmed
2021-12-24 15:00 Consignment received at the PostNL Acceptance Centre
2021-12-21 08:25 The item is ready for shipment
2021-12-21 07:24 The item is pre-advised to PostNL