Package was delivered to the wrong address?

Asked by Kentucky | 11/28/2024 5:06:00 PM

Tracking says package was delivered but it wasn't delivered to my address. Our neighbors say that it wasn't delivered to any of them either. Where did you deliver it?

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1 Answer(s)

Daisy | 12/2/2024 12:18:51 AM Reply

Hi Kentucky,

If you don't receive it, try to contact the seller to check it for you. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply, it may be a scam. Then, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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