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package went to the wrong address in the wrong state


I ordered a popular electronic for my daughter's birthday from a company in China. I know I gave the correct address, and yet somehow it was delivered to a mailbox in Mesquite Texas. I live in Tucson Arizona. I would like to know what is going to be done, as I am now out $100, and I am sure that whoever received the package will not be sending it back.
Tracking number LY999549696CN
My address is 4625 E. Pinto Ln., Tucson, AZ 85739

1 Answer(s)

Hi CharleeKay80,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. You need to require the seller give you a solution (refund you or send one again to you) if you couldn't get it at last.

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