China Post: 86 10 11185 EMS: 86 10 11183

Parcel at china custom

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RT188964954SG
Item stuck at custom for 2 weeks and not delivered. Please assist.

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1 Answer(s)

user
Hi Poh,

It's waiting the receiver in China to pay tax now. You can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序). Then, click '缴纳税款' if you are the receiver. If no, you can also help the receiver to pay taxes by clicking '帮他人缴税' to check how much you need to pay the finish payment. They support payment through Alipay, WeChat and bank card.

Number: RT188964954SG
Package status: In transit
Country: Singapore -> China
Destination:
2025-05-28 14:03 Nanjing City, waiting for users to pay taxes
2025-05-28 13:20 Nanjing City, leave by email [Nanjing International Exchange Bureau]
2025-05-28 13:20 Nanjing City, email arrived [Nanjing International Exchange Bureau]
2025-05-26 10:05 Nanjing City, emails left [Nanjing Mail District Center Import Mail Processing Center] and are being sent to the next station
2025-05-26 10:05 Nanjing City, email arrival [Nanjing Mail District Center Import Mail Processing Center]
2025-05-26 01:19 Shanghai, emails left [Shanghai Aviation Center] and are being sent to the next stop
2025-05-25 20:54 Shanghai, email arrived at [Shanghai Aviation Center]
2025-05-25 15:29 Shanghai, emails left [Shanghai International Exchange Bureau] and are being sent to the next station
2025-05-25 15:29 Shanghai, email arrived at [Shanghai International Exchange Bureau]
2025-05-25 07:35 Shanghai, Import Exchange Bureau retains
2025-05-21 10:22 Leave the Foreign Export Exchange Bureau (has not arrived at China Post yet)

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