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Parcel blocked

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Hey
Can you tell me why my package number EW164585740FR, shipped on August 8, is still stuck? How can I help you?
Thank you.

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1 Answer(s)

user
Hi VALENTINI,

It needs the receiver's cooperation. He needs to submist customs declariation materials to the customs to release it.

Number: EW164585740FR
Package status: In transit
Country: France -> China
Destination:
2025-08-12 11:32 Jinhua City 32200153, you need to submit customs declaration materials or go through the return procedures
2025-08-12 10:36 Jinhua City 32200153, email arrived [Yiwu International Customs Declaration Bank, Jinhua City, Zhejiang Province]
2025-08-12 10:26 Jinhua City 32206171, Email left [East Exchange Bureau of Yiwu City, Zhejiang Province] and is being sent to the next station
2025-08-12 07:55 Jinhua City 32206171, email arrived [East Interchange Bureau of Yiwu City, Zhejiang Province]
2025-08-11 18:20 Hangzhou City 31000001, the email left [Hangzhou International Exchange Bureau] and is being sent to the next station
2025-08-11 08:10 Hangzhou City 31000001, email arrived at [Hangzhou City International Exchange Bureau]
2025-08-11 04:03 Shanghai 20120300, Email left [Shanghai International Exchange Bureau] and is being sent to the next station
2025-08-11 04:03 Shanghai 20120300, email arrived [Shanghai International Exchange Bureau]
2025-08-10 19:29 Shanghai 20120300, Import Exchange Bureau retains
2025-08-08 11:53 Delivered to the carrier
2025-08-07 19:13 Leave the Foreign Export Exchange Bureau (has not arrived at China Post yet)
2025-08-07 14:53 Arrival at the overseas export exchange bureau
2025-08-06 12:11 【FR】Received
Origin:
2025-08-12 11:32 CN, the import/export formalities of your package are suspended due to a missing invoice. Our services may be required to contact you.
2025-08-12 08:32 CN, import/export formalities are underway on your package.
2025-08-10 19:29 CN, your package continues its delivery to its destination territory.
2025-08-07 19:13 Fr, your package is ready from its shipping territory. It will be given to the carrier for its delivery.
2025-08-07 14:53 Fr, your package is in transit on our logistics platforms.
2025-08-06 20:54 Fr, your package is in transit on our logistics platforms.
2025-08-06 18:35 Fr, your package is being sent to the logistics platform.
2025-08-06 12:11 Fr, your package has been deposited in a postal point.
2025-08-06 12:06 Fr, your Colissimo will soon be entrusted to us! It is being prepared at your sender.

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