parcel didn't received.

Asked by rideesh | 6/8/2020 12:37:43 AM

hello
i bought some product in aliexpress in feb. i didn't received yet. also i forgot to disput. then i called to seller he said apply for logits refund. what i do now? some help

You may get the answer from the following articles:

Why can't I track my China Post package?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/8/2020 5:23:59 AM Reply

Hi rideesh,

If you couldn't receive it in time, you need to contact seller for refund. China Post only has shipping contract with seller not buyer. So if the parcel is lost or stuck for a long time, China Post will compensate the money to shipper not receiver. If you can not get the goods in time, you have the right to get your money back from seller.

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