Hello!

I would like to know if there are delays in shipments by EMS from China because my package has been without movement for 11 days and I do not know what its status is.

EA934955704CN

2020-11-18 15:58:55 Nanjing Package Received
2020-11-18 20:46:33 Nanjing Depature from Local Sorting Center
2020-11-19 09:06:13 Nanjing Arrival at Regional Sorting Center
2020-11-19 20:09:31 Nanjing Item Held by Customs
2020-11-20 14:25:13 Nanjing Item Returned from Customs?
2020-11-20 20:28:13 Nanjing Departure from Regional Sorting Center
2020-11-21 00:09:08 ShanghaiCity Arrival at Regional Sorting Center
2020-11-21 21:56:31 ShanghaiCity Dispatched from Office of Exchange
2020-11-22 05:54:47 ShanghaiCity Departure from Regional Sorting Center

Thank you very much! :(

Hi, my tracking number is RC699228340SG and I've sent it since dec 13th and i do not think the parcel has reached my reciepient, it had been stuck in the nanjing processing center since 20th dec, could it be that it is missing???

I am from Malaysia and i am sending a return parcel to a Tabao Seller in Yi Xing.
The return parcel is declared as returning goods due to defect. However in transit it appears the parcel is being held up twice by the custom and it was last held at CNSZHA since 29/06. Is there anything can be done to know what is causing the clearance delay or get the parcel moving ? I have asked seller about it and they said they received no update on this. CP317027575MY