Parcel is stuck on Logistics order created status for 35 days

Asked by Egesuer | 5/13/2020 3:09:02 AM

Hi, my order with RV388753536CN this code is stuck on logistics order created status for more than a month. Seller is BIG TREE TECH store on Aliexpress and they're not responding. I can't learn where my post is. This should be a trackable post. What should I do

Track Your Package

1 Answer(s)

Daisy 5/13/2020 3:14:58 AM

Hi Egesuer,

There is only 'Logistics order created' shown in tracking information for it because the seller just created the order on April 9 but hasn't shipped it. You need to push the seller to ship the package immediately.

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!