LY286492747CN Logistics order has been created for over two weeks

Asked by danilewis74 | 6/15/2020 2:07:45 PM

LY286492747CN Logistics order has been created for over two weeks that's all its been saying. Seller info 钟玉添 not able to find anything more on this. The email that PayPal gave me is Seller information xgbxqtwebw@163.com. I am unable to get any communication with this email to know what is going on with my package. The USPS says
USPS TrackingTracking Number: LY286492747CN
Status
Label Created, not yet in system
A status update is not yet available on your package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon.

What am I to do or think about this. I feel this may be a fraud situation. I keep telling PayPal about this and they are turning a blind eye on this. This seller even charged me $9.23 more on to my total with no explanation of why.

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3 Answer(s)

Daisy 6/16/2020 9:42:48 PM

Hi danilewis74,

There is only 'Logistics order created' shown in tracking information for it because the seller just assigned a tracking code to the order but hasn't handed it over to the post office. You need to push the seller to ship the package immediately.

Number: LY286492747CN
Package status: In transit
Country: China -> Unknown
2020-06-06 01:50, Logistics order created
2020-06-04 13:44, Logistics order created

danilewis74 6/16/2020 10:09:12 PM

OK WHAT PART OF NOT BE ABLE TO GET A HOLD OF THE SELLER AT xgbxqtwebw@163.com do not understand. I have emailed him a few times and there is NO COMMUNICATION TO THROUGH THIS EMAIL. So, as you say "You need to push the seller to ship the package immediately" is impossible. HOW ?? If they don't have a phone number or address just a email that they dont respond to.

Daisy 6/17/2020 12:20:33 AM

Hi danilewis74,

You can only open a cased through PayPal to get your money back.

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