Parcel LR367915105LT status: 2026-04-05 12:57 广州市 51040075, 需提交货物报关材料或办理退运手续
Asked by Oskaras Pavlovas |
0
Hello,
My parcel with a return item that I originally purchased on AliExpress is stuck in Guangzhou, 51040075, due to an issue with customs declaration or return procedures requirement. Could you please verify the reason and tell me what I could do to solve the problem? May be the purchase receipt or customs declaration is required? If so, I could send them by email.
My parcel with a return item that I originally purchased on AliExpress is stuck in Guangzhou, 51040075, due to an issue with customs declaration or return procedures requirement. Could you please verify the reason and tell me what I could do to solve the problem? May be the purchase receipt or customs declaration is required? If so, I could send them by email.
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1 Answer(s)
Daisy
Reply
0
Hi Oskaras Pavlovas,
This status indicates your return parcel is being held by Chinese Customs because it's likely classified as commercial goods or exceeds the allowed value for personal use (the standard limit is 1000 RMB).
Please choose one of the following options to resolve this. You need to let the receiver in China to help you submit:
Option Procedure Required Materials
Clear Through Customs Submit a commercial declaration. You can do this online via the "GuanYou E-Tong" (关邮e通) platform ghzx.gdems.com or by hiring a customs broker. • Copy of your ID (passport)
• Original purchase receipt/invoice
• Any other documents proving the item's value
Return to Sender Apply for a return. You can do this online via the "GuanYou E-Tong" (关邮e通) platform ghzx.gdems.com. Note: The postal service may charge a return shipping fee. • Return application (submitted online)
Key Contact Information
China Post (EMS) Customer Service: 11183 (Ask about the parcel's location and customs procedures)
Guangzhou Customs Hotline: 12360 (General inquiries about customs holds)
Guangzhou Customs (Mail Division): 020-38187432 (Direct inquiries for mail-related customs issues)
In-Person Customs Office: Guangdong Provincial Air Mail Processing Center Customs Hall, Konggang North First Heng Road, Huadu District, Guangzhou
What to Do Next
I strongly recommend starting with the "GuanYou E-Tong" (关邮e通) platform, as it's the most direct method. Once there, check the required customs status, submit the necessary commercial declaration, or apply for a return. For the most current information, please verify these details through official channels. Please ensure you complete this as soon as possible to avoid storage fees or automatic return.
Tracking Number: LR367915105LT
Package Status: Possibly Abnormal (28 days)
Country: Lithuania -> China
China Post:
2026-04-05 12:57 Guangzhou City 51040075, you need to submit customs declaration materials or go through return procedures
2026-04-04 16:35 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-03-28 13:36 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-03-27 02:49 Beijing 10000069, is expected to arrive in [Guangzhou] on [March 28]. The distance between the two places is 2294km. The email status will be updated on [the evening of March 28], please rest assured.
2026-03-25 21:37 Beijing 10000072, the mail has left [Beijing Airmail Terminal Transportation Workshop] and is being sent to the next stop.
2026-03-25 21:37 Beijing 10000072, the mail arrived at [Beijing Airmail Terminal Transportation Workshop]
2026-03-25 17:01 Beijing 10010200, the email leaves [Beijing International Exchange Bureau]
2026-03-17 12:18 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2026-03-17 01:53 Arrive at the Overseas Export and Exchange Bureau
2026-03-14 13:41 【Lithuania】Received
Lithuania Post:
2026-04-05 00:00 China, The shipment is detained at the customs of the receiving country
2026-03-29 00:00 China, The shipment has been submitted to the customs of the recipient's country
2026-03-25 00:00 China, The shipment is detained in the distribution center of the recipient's country
2026-03-25 00:00 China, The shipment was received at the distribution center of the recipient (or transit) country
2026-03-17 00:00 Vilnius, The parcel was sent abroad
2026-03-17 00:00 Vilnius, Parcel in the distribution center
2026-03-14 00:00 Vilnius Post Office 38, Darius ir Girėno St. 8, Vilnius, Parcel received
2026-03-14 00:00 Self-service, Created shipment sticker