Hi Shalasia,

We are only a third-party global logistics information aggregation platform and could only provide you with the tracking information. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZA05065694201
Package Status: Successfully Signed for (17 days)
Country: China -> USA
China Post:
2026-02-27 12:16 RESTON, VA, 20191-1214, has been submitted [US RESTON, VA, 20191-1214]
2026-02-23 14:09 USPS Facility, destination transfer【USPS Facility】
2026-02-19 12:55 US, Customs clearance in the destination country is completed [US], Customs clearance in the destination country is completed [US, Customs clearance in the destination country is completed [US]]
2026-02-16 12:40 Arrive at [US], US, mail arrives at the processing center [US Arrive at [US], US]
2026-02-13 22:20 HKG, departure【HKG】
2026-02-12 18:15 HKG, export customs clearance completed [HKG]
2026-02-10 16:55 Quanzhou City 36205100, the email left [Quanzhou City International Sales Department] and is being sent to [Quanzhou City]
2026-02-10 16:51 Quanzhou City 36205100, the mail has been sorted at [Quanzhou International Sales Department] and is ready to be sent out
2026-02-10 16:34 Quanzhou City 36205100, China Post has received the mail