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Parcel missing

Asked by Anita Lagemann | 9/5/2016 6:44:02 AM

My son sent a parcel (12 kg) by Chinapost from Nanjing to Weil der Stadt, Germany.
The tracking number is CP262703217CN.
The last entry in the track dates from June, 28th: In Transit (Shanghai)
Is there any chance to find out where the parcel is at the moment and whether we will receive it?
There are books inside and some clothes.

1 Answer(s)

James 9/5/2016 6:24:45 PM

Hi Anita,

You'd better contact DHL Paket in Germany by calling +49 228 28609898 to check if they have received the parcel. It seems the parcel isn't lost. China post tracking system sometimes couldn't track its trace after it leaves China.

I think the parcel is sent by ship, so it needs a long time.

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