China Post: 86 10 11185 EMS: 86 10 11183

Parcel sent from Japan by EMS. EN357239493JP

|

Hi, I’ve sent a parcel from Fukuoka, Hakata post office on 11 December 2024 (EN357239493JP). The last status of the parcel was stuck at customs on Dec 17 14:25 Handling office(CHINA). It hasn’t been delivered to destination 江苏省 徐州市 新沂市 阿湖镇. Why is it taking so long? The address and recipient phone number are indicated on the parcel. Please let me know if there’s any problem or issues via my email provided. Please do not send it back to Japan as I am not there anymore. I was only in Fukuoka for holiday and I am now back in Singapore.

You may get the answer from the following articles:

1 Answer(s)

user
Hi Khoo Sin Min,

It's waiting for the receiver in China to submit declaration materials to the customs. Or it couldn't be released.

Number: EN357239493JP
Package status: In transit
Country: Japan -> China
Destination:
2024-12-17 14:25 Nanjing City, waiting for the recipient to submit declaration materials to the customs, [Nanjing International Customs Broker], Tel: 025-85420171
2024-12-16 13:47 Nanjing City, the mail has left [Nanjing Postal District Center Import Mail Processing Center] and is being sent to the next stop.
2024-12-16 13:47 Nanjing City, mail arrives at [Nanjing Postal District Center Import Mail Processing Center]
2024-12-15 09:45 Shanghai, the email has left [Shanghai International Exchange Bureau] and is being sent to the next stop.
2024-12-15 09:45 Shanghai, the mail arrived at [Shanghai International Exchange Bureau]
2024-12-15 04:45 Shanghai Municipality, retained by the Import and Exchange Bureau
2024-12-13 05:16 Sent to carrier
2024-12-13 05:00 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2024-12-12 04:41 Arrive at the Overseas Export and Exchange Bureau
2024-12-11 11:40 【JP】Received
Origin:
2024-12-17 14:25 CHINA, In Customs
2024-12-15 10:08 CHINA,NANJING EMS, Item presented to import Customs
2024-12-15 04:45 CHINA,SHANGHAI EMS, Item held at inward Office of Exchange
2024-12-15 04:45 CHINA,SHANGHAI EMS, Arrival at inward office of exchange
2024-12-13 05:00 FUKUOKA,SHINFUKUOKA, 811-8799, Dispatch from outward office of exchange
2024-12-12 04:41 FUKUOKA,SHINFUKUOKA, 811-8799, Arrival at outward office of exchange
2024-12-11 11:40 FUKUOKA,HAKATA, 812-0012, Posting/Collection

Related Questions

Parcel sent from Japan by EMS. EN357239493JP (1 reply)

Hi, I’ve sent a parcel from Fukuoka, Hakata post office on 11 December 2024 (EN357239493JP). The last status of the parcel was stuck at customs on Dec 17 14:25 Handling office(CHINA). It hasn’t been delivered to destination 江苏省 徐州市 新沂市 阿湖镇. Why is it taking so long? The address and recipient phone number are indicated on the parcel. Please let me know if there’s any problem or issues via my email provided. Please do not send it back to Japan as I am not there anymore. I was only in Fukuoka for holiday and I am now back in Singapore.

Missing my parcel (3 replies)

I am inquiring about my parcel with tracking number ZA01757984001.
The tracking information shows that it was delivered in Japan (Kugenumaishigami 251-0025) on August 22, 2025.
However, I cannot confirm the actual delivery in Japan, and Japan Post does not recognize this tracking number.
Could you please tell me which local delivery company in Japan was responsible for the final delivery of this parcel?
Thank you very much for your assistance.

Parcel from Japan stuck in customs GZ (1 reply)

Hi, a parcel was sent to me from Japan, it arrived in Guangzhou within 3 days but has now been in customs for the last 10 days with out contact or receiving the parcel. The tracking number is EN080594380JP any help would be appreciated

parcel inquiry (1 reply)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!