Parcel status not updating

Asked by Carlos Mario | 10/17/2019 9:49:25 AM

Hi! Days ago i was informed here that my parcel was in its way to me, but it's being 18 days and the status doesn't change. Any help or guidance I'll be appreciated.
Tracking number is RV172535100CN

Number: RV172535100CN
Package status: In transit
Country: China -> Colombia
Destination:
Origin:
2019-09-29 02:50, Guangzhou, Airlines
2019-09-27 00:46, Guangzhou, delivered to air transport
2019-09-27 00:17, Guangzhou, leaving Guangzhou International, the next stop , Guangzhou Exchange Station (via transfer)
2019-09-26 14:05, Guangzhou, Guangzhou International has been exported directly sealed
2019-09-26 14:02, Guangzhou City, "Guangzhou International" return, note: security return
2019-09-26 09:47, Guangzhou, Guangzhou Exchange Station returned
2019-09-26 03:46, Guangzhou, delivered to air transport
2019-09-26 03:46, Guangzhou, delivered to air transport
2019-09-24 04:05, Guangzhou, delivered to air transport
2019-09-24 04:05, Guangzhou, delivered to air transport
2019-09-23 13:33, Guangzhou, Guangzhou International has been exported directly sealed
2019-09-23 13:31, Guangzhou City, "Guangzhou International" return, note: security return
2019-09-23 12:57, Guangzhou, Guangzhou Exchange Station returned
2019-09-23 03:37, Guangzhou, delivered to air transport
2019-09-23 03:37, Guangzhou, delivered to air transport
2019-09-22 10:02, Guangzhou, Guangzhou International has been exported directly sealed
2019-09-21 17:06, Guangzhou, arriving at Guangzhou International (via transfer)

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7 Answer(s)

Daisy 10/18/2019 12:43:54 AM

It left China on Sep. 29 and still en route to Colombia now. It usually takes about 20-40 days for it to have further update showing it arrives. Please wait patiently.

Shelly Ort 10/24/2019 11:35:42 AM

I have a package coming from China. The tracking number is UT363153350CN. Can you please give me an update on the status of this package. Nothing has changed since October 18th. Thankyou.

Daisy 10/24/2019 7:28:23 PM

Hi Shelly Ort,

It's stuck in Nanjing. Better contact the seller to give you a solution as soon as possible.

Christine 11/25/2019 6:35:45 PM

LL851151491CN
Hi,
I would like to know where is my parcel now and how long it’s going to take for it to arrive at the destination country (GREECE)
Thank you!

Noor 2/6/2020 7:12:43 PM

please update the status of my parsal, i have two parsals CP336376998CN and CP336377004CN. There is no status updating, so please help. thanks

Chelsea 5/26/2020 12:04:13 PM

My parcel has not been updated since the 8th May 2020. Can you give me an update on the location of LX128170271CN.

Daisy 5/27/2020 1:59:47 AM

Hi Chelsea,

It's still stuck in China now. Due to the coronavirus, packages are processed slowly. The time for it to move again depends on the processing time of China Post. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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