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PArcel stuck


Our parcel CB057930034RU is stuck in Harbin form more than 3 months already. We have paid all the taxes and provided all the checks, spent hours on conversations with the post office. When will we get it to Daqing? It's just toys and books for our own two kids for God' sake!

3 Answer(s)

Hi Ksenia,

It's under the inspection of China customs now. You'd better wait for another 3-7 days to see it's released.

Number: CB057930034RU
Package status: In transit
Country: Russian Federation -> China
2021-04-02 14:01 Harbin City, import customs retained for inspection
2021-04-02 09:39 Harbin, Mail Clearance Completed (Harbin)
2021-04-01 15:29 Harbin, taxable mail, to be paid by the recipient
2021-03-24 08:48 Harbin, customs clearance
2021-03-18 11:32 Harbin, the declaration information has not passed the customs audit
2021-02-02 12:49 Harbin City, import customs retained for inspection
2021-02-02 08:33 Harbin City, sent to the import customs
2021-02-01 21:21 Harbin City, arrived at Harbin Swap Bureau (transit)
2021-02-01 16:21 Harbin City, leaving the Songbei Processing Center of Harbin Central Bureau, the next stop, Harbin Interchange Bureau (transit)
2021-01-30 12:53 Beijing, Leave Beijing East Station, next stop Beijing Integrated Mail Processing Center (transfer)
2021-01-28 17:26 Beijing, arrive at Beijing International Mail Transfer Department (transit)
2021-01-23 10:47 Moscow, leaving the Foreign Export Swap Bureau (not yet arriving at China Post)
2021-01-23 10:47 Moscow, leave the Moscow Processing Center
2021-01-22 22:31 Moscow, Moscow has been exported straight
2021-01-21 21:28 Moscow, to the Foreign Export Swap Bureau
2021-01-19 19:15 Russia, Russia has been accepted
Dear officer,
this query is for regarding my parcel that is stuck for one month at the status (Despatched to OverSeas Postal Admin (From SG/SIN to PK/KHI)) it has been more than 35 days since I have ordered. The tracking Id for my Parcel is RB070200644SG.
Kindly do the needful in this regard I will be waiting for your mail.
Hi Rabeet,

It's delayed in Singapore. You'd better contact the seller to reflect the problem and get a solution if you couldn't receive it in time.

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