Parcel stuck at Guangzhou "Item Presented to Customs"
Asked by Steve B | 11/8/2019 12:46:03 AM
3 Answer(s)
Lynne Chambers 2/11/2020 11:21:34 AM
My packages have been stuck in customs at Guangzhou since January 15th. They are return for refund items to a company called Damensein. How can I get these packages released?
Tracking numbers RN566551245GB
RN566551271GB
RN566551254GB
Please can you help?
Thank you
LC
Daisy 2/11/2020 11:29:11 PM
Hi Lynne Chambers,
They are stuck at the customs in Guangzhou. You need to contact the seller to ask if they have received some notice about how to get them.
Daisy 11/8/2019 7:37:06 PM
Hi Steve,
It's stuck at Guangzhou customs since October 22. You'd better let the recipient in China call China Post service number 11185 to ask how to get it.