Parcel stuck at Guangzhou "Item Presented to Customs"
Asked by Steve B | 11/8/2019 12:46:03 AM
Daisy 11/8/2019 7:37:06 PM
It's stuck at Guangzhou customs since October 22. You'd better let the recipient in China call China Post service number 11185 to ask how to get it.
Lynne Chambers 2/11/2020 11:21:34 AM
My packages have been stuck in customs at Guangzhou since January 15th. They are return for refund items to a company called Damensein. How can I get these packages released?
Tracking numbers RN566551245GB
Please can you help?
Daisy 2/11/2020 11:29:11 PM
Hi Lynne Chambers,
They are stuck at the customs in Guangzhou. You need to contact the seller to ask if they have received some notice about how to get them.