China Post: 86 10 11185 EMS: 86 10 11183

Parcel stuck at Guangzhou "Item Presented to Customs"

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Hi, Shipment number RY086544231GB is stuck at customs, its a faulty item return. Can you advise why it has not moved since 22nd October?

3 Answer(s)

user
Hi Steve,

It's stuck at Guangzhou customs since October 22. You'd better let the recipient in China call China Post service number 11185 to ask how to get it.
user
My packages have been stuck in customs at Guangzhou since January 15th. They are return for refund items to a company called Damensein. How can I get these packages released?
Tracking numbers RN566551245GB
RN566551271GB
RN566551254GB
Please can you help?
Thank you
LC
user
Hi Lynne Chambers,

They are stuck at the customs in Guangzhou. You need to contact the seller to ask if they have received some notice about how to get them.

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Hi, Shipment number RY086544231GB is stuck at customs, its a faulty item return. Can you advise why it has not moved since 22nd October?

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Tracking code #RR702964911CN
To Netherlands

Is it on its way to me or??
May 27 2024 01:46 pm
2024-05-27T13:46:32+08:00
Dispatched from Office of Exchange
Guangzhou, China
May 27 2024 01:46 pm
Item Returned from Customs?
Guangzhou, China
May 26 2024 10:47 am
Item Held by Customs
Guangzhou, China
May 26 2024 09:40 am
Item Presented to Customs
Guangzhou, China
May 25 2024 02:43 pm
Departure from Regional Sorting Center
Guangzhou, China
May 25 2024 01:37 pm
邮件到达处理中心
Guangzhou, China
May 23 2024 02:05 pm
Item Returned from Customs?
Wenzhou, China
May 22 2024 02:51 pm
Item Held by Customs
Wenzhou, China
May 22 2024 02:43 pm
Item Presented to Customs
Wenzhou, China
May 21 2024 11:09 pm
Departure from Regional Sorting Center
Wenzhou, China
May 21 2024 07:28 pm
邮件到达处理中心
Wenzhou, China
May 21 2024 04:58 pm
Depature from Local Sorting Center
Wenzhou, China
May 21 2024 10:42 am
Package Received
Wenzhou, China

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