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Package stuck in customs EME

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I sent my package to China CA015645665SK (returned item). Package has been stuck in customs from 16JAN2023 with status:
Jan 16, 2023 14:19 CHINA POST Your package is in transit with the carrier. EME Guangzhou
Jan 16, 2023 14:19CAINIAO Your package is being cleared through customs. 广州市, 海关通关中
Jan 2, 2023 15:59 SLOVAKIA POST Your package is being cleared through customs. Presented to import Customs. Guangzhou
How can i speed up custom process???
What EME means?
Please advise. Thanks For Help

1 Answer(s)

user
Hi richard surovy,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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