Parcel stuck in Guangzhou for over a month

Asked by MeganC | 11/12/2020 6:42:00 AM

My parcel has had no updates since 10/10/20. It was handed over to the carrier transport and I’ve heard nothing since. Parcel is coming to the UK. Has it been lost?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 11/12/2020 8:38:07 PM Reply

Hi MeganC,

It usually takes about 30-60 days to have update showing it arrives in UK after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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