Parcel trapped in customs
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I sent a parcel through Parcelforce, ED005099347GB. It seems to be stuck in customs. I contacted Parcelforce but they say they can do nothing. I don't know how to contact customs. I'm told by the receipient that customs need a telephone number. I don't know what number they need. My telephone numbers are 0044 7735442487 and 0044 2820742522. The receipient's, Vincent Bach Musical, is 1872223667.
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1 Answer(s)
It needs the receipient in China to submit declaration materials to customs. The recipient need to call 022-24217528 to check what to do.
November 13, 2025, 01:57:10 PM: Recipient to submit declaration materials to customs. [Tianjin International Exchange Bureau International Customs Brokerage Department], Tel: 022-24217528
November 13, 2025, 01:30:45 PM: Mail departs from [Tianjin International Exchange Bureau], being sent to the next destination.
November 13, 2025, 06:18:19 AM: Mail arrives at [Tianjin International Exchange Bureau].
November 13, 2025, 02:57:44 AM: Mail departs from [Tianjin Mail Processing Center Package Workshop], being sent to the next destination.
November 13, 2025, 02:57:43 AM: Mail arrives at [Tianjin Mail Processing Center Package Workshop].
November 11, 2025 06:08:13 PM
Mail departed from [Shanghai Aviation Center], being sent to the next destination.
November 11, 2025 06:06:15 PM
Mail has been sorted at [Shanghai Aviation Center] and is ready to be dispatched.
November 11, 2025 12:16:58 PM
Mail arrived at [Shanghai Aviation Center].
November 11, 2025 05:04:04 AM
Mail departed from [Shanghai International Exchange Bureau], being sent to the next destination.
November 11, 2025 05:04:03 AM
Mail arrived at [Shanghai International Exchange Bureau].
November 10, 2025 07:22:07 PM
Retained at the Import Exchange Bureau.
November 7, 2025 02:54:00 AM
Departed from the Overseas Export Exchange Bureau (not yet arrived at China Post).
November 7, 2025 02:54:00 AM
Delivered to carrier
November 7, 2025, 00:00:00 PM
[GB] Received
November 6, 2025, 09:06:00 AM
[GB] Received