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Problems with the shipment of my package

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I need to contact you urgently. I sent my package 2 weeks ago from China to the United States. 11 days ago it was in customs, and today it tells me it's back in China.
And they don't contact me at all. They don't give me any information from China Post! My package should be in the USA, and now it tells me it's in China again.
Number guide : ZP02713006601

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