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Problems whit shipping LZ953950934CN

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Hi I contacted you about ten days ago to hear about my shipment that I’ve been waiting for over a month. Unfortunately no one has been able to tell me yet why the package is still in China when both the seller and the tracking notes appears to be directed to Italy. As you will notice the package has been stationary for 14 days in China after wandering for a month. So here I am trying to understand:
how and who should I solicit to have my order sent?
Can you consider my complaint and start the package? Who should I contact to send the order?

2 Answer(s)

Hi Tia,

It's in the middle location now. You'd bettter wait for more days to get update. If you couldn't receive it two months, you need to contact the seller to reflect the problem and get a solution as soon as possible.

Number: LZ953950934CN
Package status: In transit
Country: China -> Italy
2021-08-02 03:41 Arrive at the consignment processing center
2021-07-30 10:02 Arrive at the consignment processing center
2021-07-30 09:59 Arrive at the place of delivery
2021-07-12 12:45 The airline is shipping
2021-07-08 10:13 Airline reception
2021-07-07 14:04 Guangzhou City, has been delivered to the carrier transport
2021-07-07 08:43 Guangzhou City, leaving the Guangzhou International Mail Processing Center, the next stop of the Guangzhou International Mail Exchange Station
2021-07-07 06:47 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-07-07 00:02 Guangzhou City, Arriving at Guangzhou International Mail Processing Center
2021-07-06 20:07 Guangzhou City, leaving the Provincial International Dongshan Business Department, the next stop
2021-07-06 19:55 Guangzhou City, "Provincial International Dongshan Business Department" has received
So you can’t solicit anyone? Can’t you send any forwarding to the home where it is crammed at this time? There will be someone you can contact to move things around...

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