Hi Gabriele,

It's shipped by Xichen Supply Chain (Shenzhen) Co., Ltd. (熙辰供应链深圳有限公司). Tracking information shows it was delivered on November 15. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: XCSU001121372BO
Package status: Successfully received (24 days)
Country: China -> Italy
2024-11-15 14:05 Fiumicino,Rome,00054,Delivered->Your item was delivered in or at the mailbox
2024-11-15 09:40 Fiumicino,Rome,00054,Out for Delivery
2024-11-15 07:32 Fiumicino,Rome,00054,Arrived at Facility
2024-11-13 10:05 IT, Shipment in transit. Thanks for your waiting.
2024-11-11 08:16 IT, In Transit to Next Facility
2024-11-08 14:28 IT, Shipment in transit. Thanks for your waiting.
2024-11-06 09:10 IT, In Transit to Next Facility, Arriving On Time
2024-11-04 14:35 IT, In transit, it's progressing through Post network
2024-11-02 09:22 IT, Arrived at local carrier
2024-10-31 14:15 IT, Released from customs: customs cleared
2024-10-30 09:55 IT, Customs clearance agent received the shipment in destnation country
2024-10-29 09:38 IT, Arrival to the destination airport
2024-10-27 19:45 HONGKONG, Departure from HK center airport
2024-10-25 09:15 HONGKONG, Arrived at HK center airport
2024-10-23 07:16 shenzhen, Item outbound in sorting center.
2024-10-22 17:28 shenzhen, Item inbound in sorting center.

Yes I received that my item was delivered on Jan. 08,2025 but it never was delivered because my mom has cameras all along the front of her house and there is nothing on the cameras showing a delivery being made. Please check into this matter so I don't have to report you and the seller. Thank you

Tracking XCSU001378262BO
Hi
who in France delivers for you, DHL? The Post Office? And what is the parcel tracking number in France? Please help me

BONJOUR
le colis qui a été transporté par xichen en Algérie sur le code XCSU001486577BO Pourquoi mon numéro de suivi indique-t-il « Inconnu » ?
VEUILLEZ ME CONVERTIR le code pour que je peu le récupérer auprès de la poste Algérie

MERCI POUR VOTRE AIMABLE SERVICE

XICHEN is a fake supply logistics company. Anything shipping via this way is never going to arrive they are scammers supporting scammers. Parcels barely move a day, nothing about the tracking looks legit the parcels move absolutely nothing like a real delivery, items do not have one movement a day no matter where from. I never saw my parcel do more than one change in a single day, it arrives to the carrier then is in transit again. The terminology they use on the tracking is the biggest red flag. Logistics updates are not realistically like that. Thanking you for waiting? On my parcel tracking. Be so for real. Someone needs to control this. Its sick and disgusting what you people are doing.