It's not normal for it. You couldn't file a claim directly to China Post. You need to contact the seller to reflect the problem and require the seller refund you or send one again to you in time.
Hello my package was shipped in February 25th 2022 it is now a month later exactly and the package hasn’t updated tracking. The package reached the USA two weeks ago and still nothing on china list or usps the package is lost please help! Tracking number LY988684908CN
Ordered items 3/1/2020 and now its 5/7/2020.. no updates since 3/12/2020... item made it to processing center and then fell off the edge of the world.. any ideas where it could be?? Never made it to USPS or customs..
It's not normal for it. You couldn't file a claim directly to China Post. You need to contact the seller to reflect the problem and require the seller refund you or send one again to you in time.