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received an email that it was delivered, but I didn't receive it, did I receive

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I received an email that it has been delivered, but I did not receive it, where is my package, which courier has the package been delivered to?

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1 Answer(s)

user
Hi Florentina,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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