regarding the package

Asked by jovan | 7/17/2020 1:25:22 AM

I understand that the virus pandemic has slowed down the sending of packages, but you must also understand the people who are waiting for the packages. I paid for packages RE046314969CN,RE042929423CN .Tell me when the packages arrive at the customs of the state of Serbia. Give me a guarantee that you will send me these packages, because the delivery time on Aliexpress expires in a few days, so in that case I would have to initiate a dispute to request a refund. As you know it doesn’t suit me because I would have to give much, much more money for the same items again. I have been waiting for the packages for more than three months, they are still with you. China Post you are a serious company, give me a guarantee that you will send all these packages so that I can inform the sellers on Aliexpress that the sale will be with your guarantee. I understand that postage increased in May 2020, but that is not my concern. I paid the amount for the goods on AliExpress in March and April which was indicated. Buying and selling must be done. Let me know as soon as possible about all these packages. Thank you for your understanding!

Track Your Package

1 Answer(s)

Daisy 7/19/2020 6:12:05 PM

Hi jovan,

We are only a tracking platform for packages. Sorry that we couldn't guarantee anything to you.

According to the latest tracking information, RE046314969CN will be returned back. It has been returned to Dongguan City where the seller is located since May 15.

RE042929423CN was also returned back and it's in the seller's city Suzhou now.

You need to contact the seller to give you a solution as soon as possible or open a dispute to get refund in time.

Number: RE046314969CN
Package status: Expired
Country: China -> Serbia
2020-05-15 11:45, Dongguan City, "Dongguan International Exchange Bureau and Exchange Station" return, note: security return.
2020-05-11 13:00, Dongguan City, arrived at the Dongguan International Exchange Bureau and Exchange Station
2020-05-11 10:36, Guangzhou City, leaving the Guangzhou International Center, the next stop "Dongguan International Exchange Bureau and Exchange Station" (via transfer)
2020-05-09 10:08, Guangzhou City, to reach "Guangzhou North Station" (via transfer)
2020-05-08 05:02, Beijing, leave the "Beijing Line Post Huangcun Station" and the next station ,Guangzhou North Station( via transfer)
2020-05-05 12:32, Beijing, "Beijing International Mail Processing Center" return, note: security return.
2020-05-04 18:33, Beijing, "Beijing International Mail Exchange Station" returned.
2020-05-04 18:33, Beijing, has been handed over to the airline transport.
2020-05-04 18:32, Beijing, has been handed over to the airline transport.
2020-04-07 13:15, Beijing, "Beijing International Mail Processing Center" has been exported straight seal.
2020-04-06 22:09, Beijing, arriving at the Beijing International Mail Transit Department (via transfer)
2020-04-05 16:29, Guangzhou City, leaving the Guangzhou International Center, the next stop ,Beijing International Mail Transfer Department( via transfer)
2020-04-04 19:25, Guangzhou City, arriving at the Guangzhou International Center (via transfer)
2020-04-04 17:26, Dongguan City, leave the Dongguan International Exchange Bureau and Exchange Station, the next stop "Guangzhou International Center"
2020-04-03 20:17, Dongguan City, leave the "package express bulk business back support class", the next stop "Dongguan International"
2020-04-03 20:09, Dongguan City, "package express bulk business back support class" has received

Number: RE042929423CN
Package status: Expired
Country: China -> Serbia
2020-05-17 08:08, Suzhou City, import customs release.
2020-05-16 16:12, Suzhou, sent to the import customs.
2020-05-15 22:00, Suzhou City, leaving the Suzhou Mail Processing Bureau, the next stop ,Suzhou International Exchange Bureau
2020-05-15 19:53, Suzhou City, arrived at the Suzhou Mail Processing Branch
2020-05-15 16:02, Nanjing City, leave the "Nanjing Central Bureau Of Mail Processing Center" next stop ,Suzhou Mail Processing Branch( via transfer)
2020-05-15 06:24, Nanjing City, arrived at the "Nanjing Central Bureau Mail Processing Center" (via transfer)
2020-05-14 10:46, Beijing, leaving "Beijing East Station" and next stop , Nanjing Central Bureau Mail Processing Center (via transfer)
2020-05-11 15:34, Beijing, "Beijing International Mail Processing Center" return, note: security return.
2020-05-10 16:16, Beijing, "Beijing International Mail Exchange Station" returned.
2020-05-09 19:50, Beijing, has been handed over to the airline transport.
2020-05-09 19:49, Beijing, has been handed over to the airline transport.
2020-04-11 10:18, Beijing, "Beijing International Mail Processing Center" has been exported straight seal.
2020-04-11 02:23, Beijing, arriving at the Beijing International Mail Transit Department (via transfer)
2020-04-10 03:28, Suzhou City, leaving the Suzhou Mail Processing Branch, the next stop ,Beijing International Mail Transfer Department
2020-03-30 14:03, Suzhou City, leave the "Suzhou City Delivery Department of the bulk mail delivery center" next stop "Suzhou International"
2020-03-30 11:56, Suzhou City, "Suzhou City Delivery Division of the bulk mail delivery center" has been received

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