Dear Sirs,
please check where my goods ended up! I was able to track the goods well with the tracking, but nothing has reached me yet.
According to my documents, the package should weigh about 250 kg.
So it can't get lost so easily.
Request for urgent feedback and delivery of the goods.
Best regards,
Günter Knautz

On the 26th of August, 2023 I purchased Thomasville Lowell 8-Piece Fabric Modular Sofa with the Order Number. XZJ2023082611619367 and Tracking number AM070835355CN. I have never receive my order. Shipping label was sent to me which is GUIJI REF. NUMBER MD230826490738. Please resend my order or refund my money. Thanks.

Hello!
On April 11, 2025, I registered a parcel for the return of a smart watch to a store in Hong Kong (China) at the 90th post office through the operator Sviridova Elena Leontyevna. At the same time, the goods were inspected, a Customs Declaration was issued and 2508 rubles were paid for delivery to the final recipient (see Appendix). Accordingly, the parcel was assigned the tracking number RO150117804RU. However, when tracking, it was discovered that the goods were in China at customs without movement since 04/24/2025 or because there was no invoice or some duty was not paid (?). I did not receive any information that I should complete or pay anything either from Russian Post, or China Post, or from Chinese customs. Since, on the one hand, I am not an exporter and act as an individual, returning the goods to the store, on the other hand, I, not having a service agreement with China Post, “entrusted” this to JSC Russian Post, issued a customs declaration with the help of an operator of JSC Russian Post and paid for the full service of JSC Russian Post for delivery to the final recipient and, therefore, the entire subsequent delivery procedure is determined only by the actions of JSC Russian Post.
Please look into my request and give me an answer.

Sincerely
Pavel Prilepko