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Asked by Lesley Cooper | 2/6/2020 2:11:02 AM

Hi. I am trying to track parcel sent to china from UK.
Tracking info says returned by customs (import) now but when I checked yesterday said had cleared customs?
Only simple parcel with 4 pairs of trousers ?

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3 Answer(s)

Daisy 2/6/2020 4:05:24 AM

Hi Lesley Cooper,

It's in transit to Guangzhou now:

Number: RY087704385GB
Package status: In transit
Country: United Kingdom -> China
2020-02-05 03:01, Beijing, leaving the Beijing Post Huangcun Station, the next stop , Guangzhou Jianggao Processing Center (via transfer)
2020-02-03 18:52, Beijing, arriving at Beijing International Mail Transfer Department (via transfer)
2020-02-03 10:53, Beijing, Import Customs Release
2020-02-03 00:43, Beijing, sent to import customs
2020-01-30 10:45, Langley, Langley has been exported directly
2020-01-30 03:50, Langley, Leave the Overseas Export Swap Bureau
2020-01-30 03:50, Langley, leave Langley
2020-01-27 15:24, UK, UK Received

Jasmina 8/31/2020 5:53:12 AM

I have a 2 parceIs I am tracking, with this message 广州国际交换站] Return

Can you please tell me what this status means?

Daisy 8/31/2020 9:20:36 PM

Hi Jasmina,

It means it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.

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