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RETURNED GOODS

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Hello again. My package number is CC650839403SE I have sen it and it is stuck in customs. This is a retunred package and is labled with Retunerade Varor meaning Retunred goods. I have payed for everything needed and dont understand why it is stuck please help me.

2 Answer(s)

user
Hi Roz Wais,

It's waiting for the receiver to pay for the tax now. The receiver can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序). Then, click '缴纳税款' to finish payment.

Number: CC650839403SE
Package status: In transit
Country: Sweden -> China
Destination:
2025-11-05 16:32 Haikou City 57030158, waiting for users to pay taxes
2025-11-05 16:30 Haikou City 57032500, the email has left [Haikou International Exchange Bureau] and is being sent to the next stop.
2025-11-05 08:30 Haikou City 57032500, the mail arrived at [Haikou International Exchange Bureau]
2025-11-05 08:10 Haikou City 57000071, the mail has left [Haikou Mail Processing Center Packaging Workshop] and is being sent to the next stop.
2025-11-05 08:10 Haikou City 57000071, the mail arrives at [Haikou Mail Processing Center Packaging Workshop]
2025-11-04 02:21 Guangzhou 51000004, the email has left [Guangzhou Jianggao Package Workshop] and is being sent to the next stop.
2025-11-03 18:35 Guangzhou 51000004, the email arrived at [Guangzhou Jianggao Package Workshop]
2025-11-03 16:03 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2025-11-03 12:48 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2025-11-01 04:51 Beijing 10130047, the mail has left [Beijing Airmail International Exchange Station] and is being sent to the next station.
2025-11-01 04:51 Beijing 10130047, the mail arrived at [Beijing Airmail International Exchange Station]
2025-11-01 04:29 Beijing 10010200, the email has left [Beijing International Exchange Bureau] and is being sent to the next stop.
2025-10-31 21:12 Beijing 10010200, retained by the Import and Exchange Bureau
2025-10-29 12:56 Sent to carrier
2025-10-28 14:51 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2025-10-28 00:35 Arrive at the Overseas Export and Exchange Bureau
2025-10-27 08:55 Arrive at the Overseas Export and Exchange Bureau
2025-10-27 08:55 【SE】Received
Origin:
2025-11-05 16:32 China, The shipment item is being customs cleared by us
2025-11-05 08:49 China, The shipment item is being customs cleared by us
2025-10-31 21:12 China, Waiting for payment of taxes and duties
2025-10-31 21:12 China, The shipment item is under transportation
2025-10-28 14:51 Sweden, The shipment item has left the country of the sender
2025-10-28 00:35 Sweden, The shipment item is under transportation
2025-10-27 08:55 Sweden, The shipment item is under transportation
2025-10-27 08:55 Sweden, The shipment item is under transportation
2025-10-24 17:54 Sweden, The shipment item has been dropped off after latest drop-off time
2025-10-24 17:53 We have received a notification from your shipper that they are preparing an item for you. The tracking information will be updated when the parcel is handed over to PostNord
user
Hello. But I have payed for all pf the transport. This package is returned goods. It is not just sent as a usual package. I have payed for the transit of it. It i labeled worh RETURNED GOODS but it is written in Swedish on the small white peace of paper that is taped on it, the label has FRUUGO on it which is the website I ordered from. Please understand that everything is payed for it is just a misunderstanding. Thank you for your help understanding advance.

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