10 days and parcel has not moved

Asked by retrochop | 11/24/2020 4:35:35 AM

My return of faulty goods parcel RN689364270GB has not moved for 10 days. 2020-11-1411:44:12Waiting for Customs Declaration by Addressee 深圳市
What is the problem? Parcel was clearly marked Returned Goods

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1 Answer(s)

Daisy 11/25/2020 7:21:07 AM

Hi retrochop,

The receiver needs to declare to the customs in China. The customs should have sent the receiver the notice. You'd better contact the receiver to declare as the customs required.

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