Security return stuck

Asked by Christopher | 6/5/2020 12:53:28 PM

Hello, please help me with my package, it is stuck. Tracking number is RV364927921CN. Will I ever get the package? Or should I contact the seller do refund? Tracking details are:

Destination - Tracking consuming: 1130 ms
2020-04-25 00:00
The consignment was sent to the Czech Republic.

2020-03-31 00:00
The consignment was sent to the Czech Republic.

2020-03-16 00:00
The consignment was sent to the Czech Republic.

2020-03-15 00:00
The consignment was sent for transportation.

Origin - Tracking consuming: 95 ms
2020-05-03 11:45
Dongguan, delivered to air transport

2020-05-03 11:45
Dongguan, delivered to air transport

2020-04-25 18:27
Dongguan City, "Dongguan International Swap Bureau and Exchange Station" has been exported directly

2020-04-25 18:26
Dongguan City, "Dongguan International Swap Bureau and Exchange Station" return, note: security return

2020-03-31 22:51
Guangzhou, delivered to air transport

2020-03-31 22:51
Guangzhou, delivered to air transport

2020-03-31 18:42
Guangzhou, arriving at Guangzhou International Center (via transfer)

2020-03-31 16:45
Dongguan City, leaving the Dongguan International Swap Bureau and Exchange Station, the next stop , Guangzhou International Center

2020-03-31 10:56
Dongguan City, "Dongguan International Swap Bureau and Exchange Station" has been exported directly

2020-03-31 10:56
Dongguan City, "Dongguan International Swap Bureau and Exchange Station" return, note: security return

2020-03-27 16:10
Chengdu, Chengdu International Mail Exchange Station Returned

2020-03-19 21:37
Chengdu, delivered to air transport

2020-03-19 21:37
Chengdu, delivered to air transport

2020-03-19 21:34
Chengdu, arriving at Chengdu International Mail Exchange Station (via transfer)

2020-03-16 10:18
Dongguan City, "Dongguan International Swap Bureau and Exchange Station" has been exported directly

2020-03-15 14:31
Dongguan City, leaving the "package express bulk business department back-office support class", the next stop "Dongguan International"

2020-03-15 14:08
Dongguan City, "Parcel Express bulk business department back-office support class" has received, agent: dg3

2020-03-15 10:25
Logistics order create

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1 Answer(s)

Daisy 6/5/2020 8:10:16 PM

Hi Christopher,

It couldn't leave China for many times ans is still stuck in China now. As it has been nearly three months that you still don't receive it, you'd better contact the seller as soon as possible to get refund.

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